Laundry management system in Sri Lanka

Bring customer orders, bills and garment handovers into one organised workflow. Explore CimPOS laundry software and check how it fits your shop before you choose a system.

Choose a system that follows the order all the way through.

A laundry order is more than a payment. Your team needs to know what was received, where the work stands and what has been handed back. Use one realistic order during your demo to check that these records stay connected.

  1. Receive and recordCheck how a cashier records the customer, garments and services, agrees the handover details and creates the bill.
  2. Process and updateFollow the order from pending to processing and ready to deliver. See how staff find the next job and how customer notifications are handled.
  3. Collect and reconcileTry a part-payment or partial collection. Check how the remaining balance and garments stay visible before the order is marked delivered.

What to explore in CimPOS laundry software

Orders and garment status

Customer orders, progress tracking and handover dates help organise work from intake to collection. Ask the team to demonstrate a normal order and an exception, such as a customer collecting only some items.

Billing and payments

Explore invoice printing and payment records, including partial payments. Bring a sample of your current bill and service price list so the demo reflects the way your counter works.

SMS customer updates

See how notifications fit your order workflow. Confirm the SMS provider setup, sender requirements and message charges before you decide on a package; messaging costs can depend on the provider.

Reports and staff access

Review sales, payment and expense reporting alongside owner, cashier and staff access. Confirm which functions are included in your chosen plan and who should be allowed to change records.

Plan the change from books or spreadsheets

Before moving day-to-day work into software, agree what the team will record and how open orders will be handled during the changeover. These details matter as much as the appearance of a dashboard.

  • Bring your service list. Include the garment types, cleaning services and prices you use. Discuss how discounts and unusual jobs should be recorded.
  • List your users and locations. Explain who works at the counter, who updates jobs and what the owner needs to review. Confirm plan coverage for your intended setup.
  • Check devices and connectivity. The laundry system requires an internet connection and can be used on mobile. Test your actual counter device and discuss an optional 80 mm receipt printer before buying hardware.
  • Separate garments from supplies. Discuss stock records for consumables such as detergent and packaging separately from the garments customers leave with you.
  • Agree the handover plan. Ask about existing customer records, outstanding balances, open orders, staff guidance and who to contact when help is needed.

Laundry software pricing: compare the full setup

Request a quote for your users, locations and required features. Compare the software plan together with any setup work, SMS charges, printing equipment and custom requirements. A useful quote makes clear what is included, what is optional and what may be charged separately.

Use the CimPOS laundry product website for current product and plan information, then confirm the package with the team. Feature availability varies by plan.

Questions before choosing a laundry system

Can I see the system before deciding?

Yes. Request a laundry demo and bring a sample order, receipt and service list. Ask the team to show the complete journey from drop-off through payment and collection. The product demo uses sample details; account activation requires a paid subscription.

Can the system track partial payments and collections?

The laundry product supports partial payments and handovers. During your demo, check how outstanding amounts and remaining garments appear to staff, and confirm the feature is included in the package you select.

Does it work without an internet connection?

The laundry system requires internet access. Discuss your connection and counter setup with the team, including how your business will handle an interruption, before switching your daily operation.

Are SMS messages and receipt printers included?

Confirm these items in your quote. SMS delivery depends on provider configuration and charges. An 80 mm receipt printer is optional hardware; ask about compatibility before purchasing one.

Can I request changes for my laundry workflow?

Share the changes you need and the reason behind them. The team can discuss the fit of the existing system and scope any custom development separately. Availability, delivery time and price should be confirmed before you commit.

Laundry businesses in the CimPOS community

Our customer community includes Victoria Laundry in Teldeniya, Clips Laundry in Katuwawala and Urbanspin Laundry in Sigiriya. Explore their business listings or meet more of our customers.

See how it fits your laundry.

Talk to the CimPOS team about your workflow, number of users and priorities. Request a demonstration and a quote based on the scope you need.

WhatsApp opens a message for you to review and send.

CimPOS · Click Inmo (Pvt) LtdWhatsApp: +94 70 353 4456Hotline: +94 11 260 1946No. 92/B/9, Madapatha Road, Kolamunna,
Piliyandala 10300,
Colombo, Sri Lanka